Digital support: Our digital hot runner and cold runner service
As a technology leader, we offer innovative and user-friendly concepts for hot runner and cold runner systems. At GÜNTHER Hot Runner Technology you also enjoy a service that makes technical support more efficient than ever. Do you need help setting up your control and regulating equipment? You want to be sure that your processes are running optimally? You want quick answers to installation questions? You need professional support for maintenance work or for troubleshooting? We can show you quick and convenient solutions.
Service, maintenance, repairs by video conference
By using video conferencing systems, we offer you comprehensive support for technical enquiries and problems. It is as if our specialist staff were directly on site with you. This enables us to make a precise assessment of the situation despite the geographical distance and to help with targeted instructions. If required, we can also provide you with visual aids, pictures, videos and other informative materials.
Efficient and uncomplicated
Our application technology consulting and service are specialised in providing you with fast and targeted support through this virtual "over-the-shoulder view". Do not hesitate to contact us by phone or send us your request by e-mail – we will help you in an efficient and uncomplicated way.
Advantages at a glance:
- Shorter downtimes: Thanks to video conferencing, the problem is solved quickly.
- Time saving: Short response time, you do not have to wait for the technician on site.
- Uncomplicated use: You are connected to us quickly and easily through your web browser.
- Flexible: You can also reach us via smartphone or tablet.